# I redeemed the wrong item in CAVA Rewards. Can I get my points back?

> We know mistakes happen At this time rewards redeemed through CAVA Rewards are final and points cant be returned once a reward has been loaded to your accoun

Source: https://support.cava.com/en_us/i-redeemed-the-wrong-item-in-cava-rewards-can-i-get-my-points-back-BkJFjCoPl

Last updated: 2026-02-14T03:56:20.430Z

**We know mistakes happen! At this time, rewards redeemed through CAVA Rewards are final and points can’t be returned once a reward has been loaded to your account.**

The good news? Your reward will remain in your account until its listed expiration date, so you can still enjoy it on a future visit. Be sure to check the reward details in your app for timing and usage information.

  
For complete details about CAVA Rewards policies:   
[**Read Full Terms →**](https://cava.com/rewards-terms)

If you have any questions about your redeemed rewards, our support team is always happy to help:  
[**Contact Support →**](https://support.cava.com/contact/submit-a-request-v2-BkCMN123a)